Booking Policy

Check-in: From 14:00 hours

Check-out: Until 10:00 hours

Season Dates

Cancellation/prepayment

All bookings made on this site require 50% deposit unless you’re travelling within 60 days then a full pre-payment will be required.

Cancellation policy :

• All Bookings cancelled inside 60 days prior to travel are non-refundable.

• Deposited bookings cancelled 60 or more days prior to travel – The deposit is non-refundable PLUS you will be charged any cancellation fees that are levied by the hotel, or other suppliers.
• Fully paid bookings cancelled 60 days or more prior to travel – The deposit is non-refundable PLUS you will be charged any cancellation fees that are levied by the hotel, or other suppliers.

Cancellations must be in writing and should be addressed to The Lembongan Traveller.

The Lembongan Traveller reserves the right to revert back to individual accommodation outlets Cancellation Terms & Conditions.

Any alteration or cancellation of services after your holiday has commenced can incur penalties. There is no refund for unused services.

No change of booking dates will be allowed inside 90 days of the confirmed booking.

Refund policy :

In extenuating circumstances, should a refund be agreed to by the accommodation outlet, the refund will be made by The Lembongan Traveller less 20% of the payment made against the booking.